GENERAL
This privacy statement sets out how Nigel Wynne (sole trader
- conaccounts.com and consultantaccounts.com) complies
with European Union data protection requirements. This applies to the entire
website. Any changes to these policies will be posted on this website. You can
also access this privacy statement via our homepage. Nigel Wynne (sole trader -
conaccounts.com and consultantaccounts.com) and its subsidiaries are committed
to respecting your privacy. We have structured our website so that, in general,
you can visit conaccounts.com and consultantaccounts.com on the web without
identifying yourself or revealing any personal information. Once you choose to
provide us with any information by which you can be identified, then you can be
assured that it will only be used in accordance with this privacy statement.
For your protection, we are registered under the Data Protection Act 1998 including
the General Data Protection Regulation, together the “Data Protection Laws”
and have given all appropriate notifications to the Information Commissioner.
WHAT WE COLLECT
We may collect the following
information: · Where you can order products, we will collect your name, contact
and billing information, transaction and credit card information. · We require
that users supply personal information, including name, company, Consultant ID,
telephone number, fax number, VAT number and e-mail address prior to purchasing
products and receiving any other company information or materials. · We may
also ask you to provide us with information regarding your personal or
professional interests, demographics, experiences with our products, and
contact preferences in order to provide you with further correspondence about
our products and services. · Some pages use cookies, a data analysis technique.
WHAT DO WE DO WITH THE INFORMATION WE GATHER?
We require this information to understand your needs and
provide you with a better service, and in particular for the following reasons:
· Internal record keeping. · We may use the information to improve our products
and services. · Our representatives may follow up, either by e-mail, phone, fax
or mail, to people who have purchased goods from our site as part of our
customer care procedures. We may periodically send promotional e-mail about new
products, special offers or other information which we think you may find
interesting using the e-mail address which you have provided when you
registered as a user on this site. · We may contact you, either by e-mail,
phone, fax or mail in order to offer you credit terms for the purchase of
products or services from the site. · We will not contact you for market research
purposes. We may contact you by e-mail, phone, or mail.
RETENTION
We will only retain your personal information for as long as
necessary to fulfil the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements. To
determine the appropriate retention period for personal data, we consider the
amount, nature, and sensitivity of the personal data, the potential risk of
harm from unauthorised use or disclosure of your personal data, the purposes
for which we process your personal data and whether we can achieve those
purposes through other means, and the applicable legal requirements.
WHO WE SHARE THE INFORMATION WITH AND YOUR CHOICES
When you use this site and have not advised us to the contrary,
you are agreeing that we may use your personal information for the purposes set
out in this statement. We will not sell, distribute or lease your personal
information to third parties unless we have your permission or are required by
law. We may release your personal information to our authorised direct
marketing agents unless you tell us that you do not wish this to happen.
When you provide any information on line, you should look
for the boxes on the user details registration page. You can click to say that
you do not want the information to be used by anyone for direct marketing
purposes. If you have not previously objected to us using your personal
information for direct marketing purposes, you may change your mind at any time
by writing to or e-mailing us at: Nigel Wynne,3 Salisbury Road, Hilltop,
Dronfield, Derbyshire. United Kingdom Email: help@consultantaccounts.com
WHAT IF YOU THINK WE HAVE INCORRECT INFORMATION OR YOU WOULD
LIKE A COPY OF THE INFORMATION WE HOLD ABOUT YOU?
You may request details of personal information which we
hold about you under the Data Protection Act 1998 including the General Data
Protection Regulation, together the “Data Protection Laws”. If you would
like a copy of the information held on you please write to:
Nigel Wynne,3 Salisbury Road, Hilltop, Dronfield,
Derbyshire. United Kingdom
Email: help@consultantaccounts.com
If you believe that any information we are holding on you is
incorrect or incomplete, please write or e-mail us as soon as possible to the
above address. We will correct any information which was found to be incorrect
promptly.
SECURITY
We are committed to ensuring that your information is
secure. In order to prevent unauthorised access or disclosure we have put in
place suitable physical, electronic and managerial procedures to safeguard and
secure the information we collect on line. We use encryption when collecting or
transferring sensitive data such as credit card information.
We may need to transfer your personal data (Name and login
information) outside the European Economic Area (EEA), for example, if our
website is located outside the EEA. We will ensure that any transfer of your
data will be subject to appropriate safeguards, such as a European Commission
approved contract (if appropriate) that will ensure you have appropriate
remedies in the unlikely event of a security breach
OTHER WEBSITES
Our website may contain links to enable you to visit other
websites of interest easily. However, once you have used these links to leave
our site you should note that we do not have any control over that other
website. Therefore, we cannot be responsible for the protection and privacy of
any information which you provide whilst visiting such sites and such sites are
not governed by this privacy statement. You should exercise caution and look at
the privacy statement applicable to the website in question.
HOW WE USE COOKIES
A cookie is a piece of text which asks permission to be
placed on your computer's hard drive. Once you agree, your browser adds that
text in a small file. A cookie helps analyse web traffic or lets you know when
you visit a particular site. Cookies allow web applications to respond to you
as an individual. The web application can tailor its operations to your needs,
likes and dislikes by gathering and remembering information about your
preferences. For example, when you visit an electronic store, a cookie makes it
easier to shop, by allowing you to place things into a shopping basket; the
basket itself is not the cookie, the cookie is placed on your hard drive and
keeps track of your basket versus others in use at the same time.
We use traffic log cookies to identify which pages are being
used. This helps us analyse data about web page traffic and improve our website
in order to tailor it to customer needs. We only use this information for
statistical analysis purposes and then the data is removed from the system.
Denial of a traffic log cookie should not prevent you from using one of these
sites. Overall, cookies help us provide you with a better website, by enabling
us to monitor which pages you find useful and which you do not. A cookie in no
way gives us access to your computer or any information about you, other than
the data you choose to share with us. This practice is strictly in force. We
know that people have concerns about cookies, but we believe that the benefit
we both gain from their proper use is worthwhile. You may set your web browser
to notify you of cookie placement requests or decline cookies completely. You
can delete the files that contain cookies - those files are stored as part of
your internet browser.
RIGHTS
Your rights in connection with personal information
Under certain circumstances, by law, you have the
right to:
- Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a confirmation from us as to whether we process any of your personal information or not, and if this is the case, to receive a copy of such personal information and to check that we are lawfully processing it.
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information (often referred to as “the right to be forgotten”). This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it, or if we no longer need your data for our legitimate interests but we need to hold some of it for the purpose of legal proceedings.
- Request the transfer of your personal information to another party.
If you would like to exercise any of the above rights,
please:
- email, call or write to us (see our contact details);
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill). This is to allow us to verify your identity and prevent disclosure to unauthorised third parties; and
- let us know the details of your request, for example by specifying the personal data you want to access, the information that is incorrect and the information with which it should be replaced.
Please note that if you request erasure, object to our
processing of your personal data or request the restriction of our processing
of your personal data we may not be able to provide our services and we may
need to deactivate your account on our Website.
THE ICO
If you have any concerns or complaints about our privacy
activities, you can contact us on help@consultantaccounts.com. You can also contact
the Information Commissioner’s Office on 0303 123 1113.
For more details about your rights under the Act, the rules
we have to adhere to in collecting and storing your information, and how you
can check your data records, please visit https://www.gov.uk/data-protection/the-data-protection-act.
Version: May 2018